If you are using the fingerprint reader to access several accounts with different user names and passwords, back up your fingerprint reader security data and settings to a removable storage device, such as a USB flash drive, and store it in a secure location, away from the computer. Of course we have no HP support. Testing the SimplePass fingerprint reader password management function in Windows 7 or Vista Follow these steps to test the functionality of your SimplePass fingerprint reader and see a list of accounts registered in SimplePass:. It is best to enroll your index finger and at least two other fingers for flexibility. As part of that I researched Windows Hello. Registering or managing a secure logon account with SimplePass in Windows 7 or Vista.

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Europe, Middle East, Africa. I’m not done at this point you understand.

I went to the HP web site and got all the software for this system. How should I configure my browser to get the greatest benefits from the Lounge? It should probably say, “or more than” too.

HP Notebook PCs – Using HP SimplePass Fingerprint Reader (Windows 7, Vista) | HP® Customer Support

Originally Posted by Rick Corbett. Or do you figure–as I do–that all Synaptics driver packs will contain the correct driver and the installation app to detect the correct chip and install the correct driver from the pack?

We have the last BIOS update for the laptop installed but maybe there’s a newer Windows driver available from Synaptics formerly Validity. Depending on how you use the computer, you may get more consistently accurate scans by using a finger other than your index finger. If you have a question, please create a new topic by clicking here. By using this site, you accept the Terms of Use and Rules of Participation.


HP Notebook PCs – Using HP SimplePass Fingerprint Reader (Windows 7, Vista)

Microsoft Windows, Microsoft Windows 10 ” with a Change link. Still the scanner does not show any signs of life no blinking light, not available in Simple Pass or Windows Sign-in settings. fijgerprint

To verify your identity, either scan your fingerprint or click Cancel and enter the required information using the keyboard. Not to worry, I will be glad to assist you.

I’d recommend uninstalling the driver from the biometric devices in the device manager and then reboot. Of course we have no HP support. It turns out that you need to install 3 fingerpriny of HP software to support the fingerprint reader. Now I have the fingerprint authentication before the machine boots, which then logs me into Windows.

Hi I’m also readef issues with my fingerprint reader: I’d prefer a Windows Hello solution because that gets me support. Click here for more information on our Cookie Policy and Privacy Policy.

It turns out that Windows Hello isn’t limited to facial recognition, which has gotten most of the press. Last edited by Fascist Nation; at The sensitivity of the program can be adjusted to allow for some variation in the fingerprint recognition. Well, it appears that no driver for your fingerprint reader is installed.


Click OK on the Password Manager screen to save the logon information. I am running Ubuntu So I suppose the answer is that there isn’t really a solution at the moment. If prompted, slide your finger over the yp reader to verify your identity. The scan may not be recognized if your skin gets dry, if you press your finger onto the reader distorting the skin, if you move your finger on a slight angle across the scanner, or if you move your finger too fast or slow.

Naturally I check and no, there’s readder.

HP Fingerprint Reader – Common Issues

Find your model of computer however is easiest for you. All forum topics Previous Topic Next Topic. Message 39 of If changing the setting makes very little difference and you are still having problems with the logon, you may want fngerprint delete the original fingerprint image and re-enroll your fingerprint by swiping it across the scanner at a more consistent speed, angle, and pressure.